Web Worker Daily

One of the reasons that I recently upgraded to Snow Leopard was the new ability to sync the Mac OS X Address Book with Gmail’s or Google Apps’ Contacts. This function has been around for a while, but for some reason, it was previously available only to iPhone users.

I really appreciate well-produced synchronization, because I’ve experienced firsthand how difficult it is to get right. It seems that software developers can never quite agree on how to organize contact information, so everyone’s databases are different. For a long time, for instance, one of the major makers of financial management software didn’t even create city, state and ZIP/postal code fields, opting instead for an address field where all of that information was run together, making the data very difficult to parse.

So I’ve been pleasantly surprised with Snow Leopard’s “sync with Google” function, especially because I have a fairly large address book, and most of its entries have photos associated with them, something that very few sync solutions even try to support. Read the rest of this entry »

As web workers, we are often asked to help friends and relatives fix computer problems. For me, the majority of these problems seem to be related to email. It’s ironic, as email is now less popular than social networks.

So why is email such a hassle?

• It’s more than 30 years old. Email has come a long way, but its underlying protocols haven’t changed much since the 1970s.
• It’s really three different systems. Sending (SMTP) and receiving (POP or IMAP) are totally separate functions, and are often handled on different servers. That’s why I often hear comments like “I can receive, but I can’t send” from clients.
• It’s being used for a lot of things it was never designed to do, like send images and attachments, highly formatted messages, signatures and calendar entries.
• It’s been overrun by spam, and even well-designed spam filters aren’t perfect, and cause unwanted side effects, like messages that get misidentified as spam, or just go away.
• Email software is too complex. These programs that were originally built for offline use; that is, they were set up so that users could read and write messages without being connected to the internet. Sending and receiving would happen in batches. That made sense when internet connections were slow, expensive and charged by the minute. Now that most people have always-on connections like cable or DSL, that process is less necessary. Desktop email client software is a pain to set up and use; as someone who helps many people with email, Outlook is the bane of my existence.
• Many of us connect to the Internet in more than one place — at work, at home, and on cell phones. It can be very frustrating to realize that we’ve left the message we needed to reply to at the office.
• Many of us have more than one email address. I try to keep my work and personal email separate, plus I have a series of email addresses that I use when registering on websites that might try to send spam. And I have several email addresses that were given to me, such as the ones that are automatically created when signing up for instant-messaging services like Yahoo, AIM and Windows Live/MSN.

What can be done to overcome these problems? Here are some tips that might help you and your clients and friends be more productive. Read the rest of this entry »

It’s been a busy few weeks for the team at online meeting service Yuuguu, with the announcement of Linux and Flash clients as well as support for Google Talk users.

Earlier today the company rounded out its ‘Yuuguu Inside’ strategy by extending its integration of Google Talk buddies to users from AIM, ICQ, MSN and Yahoo’s instant messaging networks, bringing cross-platform and cross-network support to the company’s ‘Yuuniverse’.

With a reach extending into hundreds of millions now, its easier than ever for users of the service to invite participants to a Yuuguu session, though it remains to be seen if removing previous barriers actually makes a difference in adoption of screensharing over face-to-face meetings.

Regardless, Yuuguu remains a useful free tool for web workers and one that now extends a little further.

UPDATE: Yuuguu CEO Anish Kapoor assures me that a bug in the acceptance of .Mac-based AIM screennames will shortly be resolved.

Yahoo Small Business is raising its domain renewal price from $12.95 per year to $34.95 per year effective July 1, 2008. The announcement was made through emails sent to account holders with domains set for renewal before the effective date.

This is Yahoo’s second price increase in under a year.

The $22.00 increase is a hard pill to swallow for web workers who have used Yahoo to register domain names for their web projects. Competing registrars are reacting. GoDaddy, for example, is offering a 30% discount on domain registration this week.

Have you had to settle for an email address that you just don’t like? Perhaps one incorporating your name or nickname with a string of random numbers at the end. If so, Yahoo! comes to your rescue as they announce the availability of two new domain choices for your email needs.

Actually it’s one new domain at @ymail.com, and the resurrection of an old classic with the renewed availability of @rocketmail.com addresses. For those unfamiliar, Rocketmail was a leader in the web based email market before being acquired by Yahoo in the late 90’s.  An @rocketmail.com address might hold sentimental value for some users and it’s great to see them being released back to general availability.

In conjunction with this announcement, Yahoo! also released some interesting statistics from a survey they commissioned. It seems that having a personalized and meaningful email address is important to many folks.

“Of online adults who indicated that they are not currently using their first choice email address, over half (54%) agree that they want their email address to reflect who they are, and about half (48%) would be at least somewhat likely to change addresses should their preferred choice become available.”

If that sounds like you, head on over to ymail.com or rocketmail.com later today to register your new address.  Accounts are free and give you all the same features and access to Yahoo! services that you would get with a yahoo.com address or ID.

Are you happy with your email address? Would you trade up if you could get the address you really wanted.

With Microsoft’s announcement this week that Outlook and Outlook Express will no longer support desktop access to Hotmail accounts raises some interesting questions on data portability.

After 30th June, Microsoft’s Windows Live Mail application will be the only means by which desktop and offline access to Hotmail accounts will be supported. This effectively means that a Hotmail user’s messages continue to be imprisoned within a closed ecosphere of services and applications. OK, smart people won’t be using Outlook, Outlook Express or Hotmail, but millions do and many have years of messages archived that they may wish to continue accessing outside a web-based interface.

However, there are some unofficial mechanisms that can not only continue to provide offline and desktop access, but also standards-based access into most email clients

Read the rest of this entry »

As covered before, working with calendars is another one of those business necessities that is crucial to running a business. Managing multiple calendars is tedious, but necessary to staying in sync with those in your work and personal life. For example, you may have calendars for each of your co-workers, your personal calendar, and perhaps even your family events calendar.

FuseCal, a new web application, allows you to combine multiple calendars and create one master calendar. Ideally, this means you can take any iCal calendar such as Outlook 2003/2007, Google Calendar, Apple’s iCal, and Yahoo! Calendar and add them into FuseCal, granting you new functionality.

Read the rest of this entry »

Yahoo has unveiled a new personalized mobile web content management utility called onePlace. The tool, which will be launched in the second quarter of 2008 as part of Yahoo Go 3.0 (a previously announced mobile application that enables easy access to existing mobile Yahoo services), will be able to track on mobile devices emails, news feeds, web sites, videos, search queries and more.

For web workers, onePlace could be a great tool for on-the-go research and tracking pertinent mobile content.  For more, check out the complete post at GigaOm.