Web Worker Daily

Conducting a thorough editorial, technical and content review of business and technical documents is challenging for many organizations, but a geographically dispersed workforce can make it even more difficult.

Here are some tips to help better manage document reviews at a distance:

Establish review guidelines. Truth be told, many organizations don’t know how to review and approve a document. As such, it is important to set out how you want your reviewers to check over each document. Your review guidelines should: Read the rest of this entry »

Editor’s note: With this post, we welcome Will Kelly to the WebWorkerDaily team. Will is a technical writer, analyst and consultant living and working in the Washington, D.C. area. His current areas of interest include mobile computing, Web Office suites, online collaboration tools, unified communications, and social media.

Reviewing technical documentation presents a number of challenges in many organizations. Stakeholders and subject matter experts are too busy or too dismissive of documentation to give it a thorough review, meaning project managers and writers often need to follow up with face-to-face meetings. As web workers, we sometimes miss out on the opportunity for face-to-face contact, putting us at a greater disadvantage when managing document technical reviews. Therefore, it is imperative for us to put the right tools and processes in place to manage technical documentation collaboration and reviews.

LiveTechDocs can help. It’s an XML-based online collaboration and document review tool that is designed to handle technical documentation, unlike many of the collaborative editing tools that we’ve reviewed here on WWD. Read the rest of this entry »