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Conversation and Community: The Social Web for Documentation

October 13th, 2009 (4:00pm) Will Kelly 3 Comments

Conv_Comm_CoverI first heard the buzz on Ann Gentle’s book “Conversation and Community: The Social Web for Documentation” last summer during the lead up to its publication, and followed it online until I was able to order it. While the target audience of the book is technical writers, the book has value to web workers of all stripes. The book is practical, up to date and isn’t just a “me too” social media tome.

Too many technical writing books and periodicals take an academic approach to the subject matter, which isn’t useful for readers who need real world advice to get their job done. Gentle’s practical approach opens the book up to anyone seeking to engage with their potential and existing customers online. Read the rest of this entry »

Digging Deeper Into DandyID

July 28th, 2009 (1:00pm) Scott Blitstein 5 Comments

DandyID-logoIn a great post from a couple of weeks ago, Charles wrote about some options for managing many online identities. As we branch out and use more and more services on the social web, sites like DandyID, GizaPage and Retaggr, which can help us to keep things organized and assemble together all of the parts that make up our online brand, are only going to become more popular.

Charles liked the wide array of services you could claim with DandyID, along with its handy Facebook integration. I’ve been a user of DandyID for a while now, so I wanted to dig a bit deeper into what it has to offer and what differentiates it from the other providers in this space that I’ve looked at.

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From the Field: Joshua Porter, Social Web App Designer

December 7th, 2007 (2:00pm) Anne Zelenka 2 Comments

Joshua PorterJoshua Porter runs a design and consulting company that focuses on designing social web applications. He left full-time employment this summer to found Bokardo Design and now works out of his home office. Josh blogs at Bokardo.

Describe your job/career

In August of this year I founded a design and consulting company called Bokardo Design. I focus exclusively on designing social web applications doing interface design, evaluation, and strategic consulting. The types of problems I help clients with are things like:

1) “we launched our web app and nobody is using it” 2) “we see the promise of social features, but don’t know where to start”. 3) “we have a great feature set but are having trouble generating interest and motivation”

So, basically, I’m a social psychologist in designer clothing. :)

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