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Graze: Netflix for Healthy Snacks?

April 17th, 2009 (7:00am) Imran Ali 5 Comments

grazeIn my post on whether coworking spaces could be profitable, I mentioned Graze, an innovative healthy snack delivery service that seems to be taking off here in the UK.

Many web workers are fixed to their desks for large portions of the day. Working from home means physical inactivity and snacking can make maintaining a healthy lifestyle a struggle.

Nutrition for knowledge workers is an interesting area that I feel hasn’t been given much attention, so Graze comes along at the right time.

Graze is best described as a “snack subscription,” a little like Netflix, but with snack boxes, rather than DVDs, arriving in the mail. So how does it work? Read the rest of this entry »

Customer Service in a Web World

March 18th, 2008 (9:20am) Jason Harris 10 Comments

CustomerShortly after posting a recent article about Google Documents, I was emailed by a director in the Google Documents team requesting more information on how I use the service.  Additionally, a post about Google Gears spurned a blog comment/email discussion with a member of the Google Gears team about how Google Gears could be leveraged with other sites around the web.

This post isn’t about praising Google, rather merely using them  as an example of good customer service.  Google is a large corporation with thousands of employees focused thousands of products/initiatives.  Yet, they take the time to reach out their customer base to enhance their products and gain feedback from users.

Read the rest of this entry »

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