Web Worker Daily

Shortly after posting a recent article about Google Documents, I was emailed by a director in the Google Documents team requesting more information on how I use the service.  Additionally, a post about Google Gears spurned a blog comment/email discussion with a member of the Google Gears team about how Google Gears could be leveraged with other sites around the web.

This post isn’t about praising Google, rather merely using them  as an example of good customer service.  Google is a large corporation with thousands of employees focused thousands of products/initiatives.  Yet, they take the time to reach out their customer base to enhance their products and gain feedback from users.

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