Web Worker Daily

File sync and backup service SugarSync (which we’ve blogged about before) just announced new small-business friendly features, including a central admin feature to manage from three to 100 users collaborating and sharing files using the app. The new package also includes flexible group pricing plans starting at $29.99 per month, with no setup fees and free phone support.

While speaking with the CEO of SugarSync, I quickly realized that my post about running a virtual team was missing a critical component: backup. As I listened to the company’s presentation of its product, my mind began working overtime. SugarSync isn’t just about backing up files securely in the cloud. It can also be used for secure file sharing, collaboration and file syncing with cross-platform and mobile device access and compatibility. Read the rest of this entry »

I just received an email message about the demise of Projecho, little more than three months after first hearing about the easy conferencing application during its big PR push.

What do you do when an application you’ve adopted and incorporated into your work process suddenly goes under? Nancy recently wrote about why she doesn’t trust the cloud for her work, but when you run a virtual company or are part of a virtual team, it isn’t realistic to keep all of your work on a local computer. Even if you aren’t a virtual worker, there are still apps that die quick deaths every day — their demise can leave you out in the cold. Read the rest of this entry »

I spent the weekend updating my Mac to OS X 10.6.1 Snow Leopard. It went well, thanks to a little planning and a lot of patience. Windows users are facing the decision as to whether and when to upgrade to Windows 7. Here are some questions to consider when you’re faced with an operating system upgrade. Read the rest of this entry »

Dropbox, a cloud storage and syncing service that’s long been a favorite of many of the WWD team, now has a free iPhone app. As Chris reports over on TheAppleBlog, the app enables you to access your files while you’re on the go. Standard file types (images, PDFs, Keynotes, Pages documents, Word documents, etc.) can be viewed using the application. You can also add photos and videos directly to your Dropbox from your phone. Chris does note a couple of shortcomings — you can’t pinch to zoom in the photo browser, and it doesn’t support push notifications — but overall the app looks like a must-have for iPhone-toting Dropbox users.

Let us know your thoughts on Dropbox for iPhone in the comments.

The other day, some friends and I were discussing the various productivity tools and services that we rely on to manage our lives and our businesses. The usual question came up, “What application or service do you really rely on the most?”

To answer this question, I wanted to move beyond the standard CRM and invoicing tools which are critical to the day-to-day functioning of my business, and share something that might not be so obvious. The first thing that popped into my mind was file sharing and syncing app Dropbox, and even after more discussion and heated conversation, nothing could change my answer. The benefit of synchronized files and access from any PC is obvious, but as I’ve been using the service it has really become a critical part of my daily process.

Read the rest of this entry »

Editor’s note:  With this post we wecome Doriano Carta to the WWD team. Doriano, better known as “Paisano” on Twitter and everywhere else online, has written for several blogs including Mashable, SarahLacy.com, PistachioConsulting and Chris Brogan’s Dadomatic.com where he is also the Editor-in-Chief.

How much are you willing to pay for your favorite web apps and services? That’s the key question to which every app developer wants an answer. It seems as if the provider of every once-free service is now pondering ways to make money and extract revenue from their members, which makes sense when you consider that they are, after all, businesses.

Remember that old adage, you get what you pay for? Will we continue to see more of our favorite free services following this model of offering stripped down freemium accounts along with feature-rich premium plans? Will online advertising ever allow these sites to generate enough revenue to avoid going this route?

Read the rest of this entry »

As web workers, we are often asked to help friends and relatives fix computer problems. For me, the majority of these problems seem to be related to email. It’s ironic, as email is now less popular than social networks.

So why is email such a hassle?

• It’s more than 30 years old. Email has come a long way, but its underlying protocols haven’t changed much since the 1970s.
• It’s really three different systems. Sending (SMTP) and receiving (POP or IMAP) are totally separate functions, and are often handled on different servers. That’s why I often hear comments like “I can receive, but I can’t send” from clients.
• It’s being used for a lot of things it was never designed to do, like send images and attachments, highly formatted messages, signatures and calendar entries.
• It’s been overrun by spam, and even well-designed spam filters aren’t perfect, and cause unwanted side effects, like messages that get misidentified as spam, or just go away.
• Email software is too complex. These programs that were originally built for offline use; that is, they were set up so that users could read and write messages without being connected to the internet. Sending and receiving would happen in batches. That made sense when internet connections were slow, expensive and charged by the minute. Now that most people have always-on connections like cable or DSL, that process is less necessary. Desktop email client software is a pain to set up and use; as someone who helps many people with email, Outlook is the bane of my existence.
• Many of us connect to the Internet in more than one place — at work, at home, and on cell phones. It can be very frustrating to realize that we’ve left the message we needed to reply to at the office.
• Many of us have more than one email address. I try to keep my work and personal email separate, plus I have a series of email addresses that I use when registering on websites that might try to send spam. And I have several email addresses that were given to me, such as the ones that are automatically created when signing up for instant-messaging services like Yahoo, AIM and Windows Live/MSN.

What can be done to overcome these problems? Here are some tips that might help you and your clients and friends be more productive. Read the rest of this entry »

These days, when I leave my office — even if it’s just to go down the street to the grocery store — I know that I can grab my cell phone (a Treo 755p) and have my contacts, calendar, to-do list and passwords with me. They’ll even be up-to-date, if I’ve remembered to use Missing Sync to update my phone recently! And my email is always available, as I use IMAP with Google Apps.

Thanks to my smartphone, I don’t carry my laptop very much, unless I’m doing a presentation or going on an extended trip. But it’s nice to have my desktop sync with my laptop, so that it’s ready when I need it. And that’s where things start getting complicated. Read the rest of this entry »