The Perils of Our Digital Communications
July 18th, 2008 (10:00am) Aliza Sherman 8 Comments
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I recently experienced two instances of miscommunication in my work - one due to something I wrote in my professional blog and the other because of something I said in an email that went out to several people. The responses I received because of my digital missteps forced me to think more carefully about how I’m handling my e-words these days.
When 90% of what you do for work is based online, there are bound to be some glitches, and not just the technical ones. How do you handle the inevitable misunderstandings that come with today’s rapid-fire digital conversations and communications in the workplace?
