RSS Feed

Jim Courtney

Recent Posts

In today’s world of home-based businesses, geographically dispersed business operations, outsourced services and worldwide marketing activities, scheduling meetings can become a bit of a nightmare. It’s also a world of many calendar programs (Outlook, MS Exchange, Google Calendar, LotusLive (Notes), iCal and Entourage) and diverse platforms… Read More »

Last fall I wrote about the launch of CalliFlower as a fully-featured conference call service from the initial invitation through to the final archiving of a session. CalliFlower has two levels of service: a basic free service and a flat-rate premium service, launched earlier this month,… Read More »

 
 

Since its first launch in early 1996 I have been a follower of SlingMedia’s SlingBox hardware and companion SlingPlayer software. At that time it allowed me to take advantage of Canadian networks’ extensive coverage of the Turin Winter Olympics while working on a project in southern… Read More »

For many years users had to be satisfied with using either a computer screen or data projector to display Microsoft PowerPoint presentations. A few years ago making a PDF file for a slide presentation become an Adobe Acrobat option. For Power Point 2007, Adobe developed a… Read More »

Three weeks ago I provided a detailed description of Fonolo, the “Deep Dialing” service that takes you directly to where you want to go within an enterprise IVR menu. At that time Fonolo was looking for 100 new beta accounts as the final stage of a private… Read More »

You’ve got a problem with your Internet service but every time you call your Service Provider’s support line you have to branch out through their phone tree to get through to technical support via a series of voice menus that get repetitive quickly. What service are you… Read More »

Have you ever called into a business’s directory from a BlackBerry and been asked to enter the person’s last name? But BlackBerry has a QWERTY keyboard and the Automated Attendant is looking to see 2 for “A, B or C”, 3 for “D, E or F”,… Read More »

More Must Reads

Calliflower: A Complete Conference Calling Service

Six years ago, when I wanted to make a conference call involving five participants, Bell Canada wanted to charge me $0.55 per minute per participant, resulting in a $165 cost for a one hour call. All those participants had to be in North America and a… Read More »

BlackBerry Bold: Upgrading Your Mobile Experience

As a Canadian I have been in the fortunate position of having experienced a BlackBerry Bold since its launch on Rogers in late August. It’s not simply a new smartphone or “replacement” for an older BlackBerry. The Bold, finally available at AT&T, is a game changer when… Read More »

HiDef Conferencing Offering Free Trials to Year End

HiDef Conferencing is an audio conferencing service where participants can call into a voice conference via Skype, designated landline numbers or toll free numbers. Its name derives from its support of HD Voice – a feature inherent to Skype that results in crystal clear… Read More »

A Wake Up Call for Pre-Office 2007 Users

Due to the nature of my work evaluating the Skype ecosystem’s software, web-based applications and a variety of smartphones, I not only have to use Outlook as a primary reference address book for synchronizing contact information but also end up constipating the registry of my Windows… Read More »

Email This
  or cancel