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So, What Do You Do?

December 29th, 2008 (12:00pm) Dawn Foster 45 Comments

Connected Consultant

This is the question that I dread more than any other over the holidays, which is saying quite a bit, since my vegan diet also tends to generate another set of awkward questions.

During the rest of the year, my life is filled mostly with other technology workers and freelancers who easily understand what I do for a living. However, the holidays can be a different story when I’m faced with people who know little about what it means to be a web worker.

Over the past few years, I’ve held a number of jobs involving various types of web work. While at Intel, I managed teams of people spread out over several states. I’ve telecommuted from Portland to a company in California. I’ve managed online communities of people with members located around the world. Currently, I work out of my house and coffee shops as an online community and social media consultant.

Here are a few of the scenarios I have encountered as a result of the “What do you do?” question:

Scenario 1: The goof off
Me: I work for Company X managing their online community.
Them: Never heard of Company X. Where is the office?
Me: In California.
Them: Are you moving to California?
Me: No, I work out of my home office over the phone and email mostly.
Them: Cool, I wish I had a job where I could goof off all day.
Me: Sigh

Scenario 2: I can help you get a “real” job
Me: I’m a freelance consultant helping companies with online communities & social media strategies.
Them: Oh, so you’re between jobs. I have a friend over at Sprockets, Inc. He might be able to find you a real job.
Me: Sigh

Scenario 3: Avoidance
Me: I work with computers.
Them: Eyes glazed over
Me: Sigh (subject change)
or
Them: Me, too
Me: Great! (Safe to continue conversation without running away screaming).

I suspect that I’m not the only telecommuter or freelancer dreading this question.

What creative ways have you found to response to the question? What is your funniest, “What do you do?” story?

Photo used with permission from Aaron Hockley.

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Comments (38)

  • When asked “What do you do?” I respond, as little as possible. That usually moves the conversation on to other, more interesting topics.

    SkepticalRepublican — 12:39 PM on December 29, 2008 Reply

  • “I work with computers” – ha ha, I must have used that a thousand times over the years. But people want more than that deliberately brief answer now, so once I’ve expanded on this, the killer question I tend to get is “So, how do you make any money from that?”

    Fordy — 12:41 PM on December 29, 2008 Reply

  • “I work with computers” is always followed by “Oh really? I think I have some spyware on mine.” I don’t use it.

    Josh — 12:50 PM on December 29, 2008 Reply

  • me, “I am a freelance web developer, I code, I program, I am behind the sceens guy. I make the website function.”

    them, “Oh so you sell things on eBay?”
    or
    them, “oh so you design websites?”

    me: (Sigh)”yeah. What do you do?”

    ugh

    Dukebaby12:52 PM on December 29, 2008 Reply

  • Same. I tried to explain what a web developer did. I ended up attempting to explain how amazon works.

    Piers12:52 PM on December 29, 2008 Reply

  • Me: “I am a consultant, I work mostly with higher ed.”

    them: “Oh, so you work for yourself, I wish I could do that. I would work so much less. It must be great.”

    Me: “Yeah except everytime I try to call in sick I get a busy signal.”

    Most of them need to think about this.

    Steve Robillard — 12:54 PM on December 29, 2008 Reply

  • When I was still in college, one of my cousins (from my rural family; I was the first person in my immediate family to graduate from HS, much less go to college) asked me what my major was.

    “Physics.”

    (I know. Pity me.)

    ::beat:: “Does that mean you’re going to be a gym teacher?”

    *sigh*

    Then there was the time when my mom was telling me about a gentleman that she worked with at the bank.

    “Do you know how smart he is? He’s so smart, when I told him that you worked at JPL, he knew what that was.”

    *sigh*

    Vickita — 12:58 PM on December 29, 2008 Reply

  • “Must be nice to get to sit in front of a computer all day and surf the web.”

    “Yeah, I used to have to commute to an office to do that, but it’s much better now.”

    Julie1:17 PM on December 29, 2008 Reply

  • When asked “What do you do?” I reply with something like “I travel,” “I like to ride my bike,” or “I get horribly wasted on Sundays.”

    But when it comes to defending my job, that’s rare. Anyone who doesn’t see the benefit in a life spent working less and living more is probably going to be a bore for a conversation anyone. Either way, I’ve yet to find anyone who doesn’t appreciate the flexibility a freelance life can provide.

    nathan1:36 PM on December 29, 2008 Reply

  • In my case “I work with computers” is followed either by “they say it is the future” or “I have a problem with Word”…

    adamo1:47 PM on December 29, 2008 Reply

  • As I was writing this post, I was thinking that it would be really embarrassing if I was the only one dreading this question. It’s great to see the comments with so many similar stories!

    My grandmother once told me that she didn’t really understand what I did; however, when she told people I worked at Intel, they looked impressed, so she knew it must be a good job :)

    Dawn Foster1:48 PM on December 29, 2008 Reply

  • Just when I thought I had figured out how to explain what open source software was and why anyone would create it for free, I took my current job with GNOME. Now I get to explain free software and GNOME to many people who don’t even know what software is, really.

    The hardest are the people that really want to know.

    Stormy1:59 PM on December 29, 2008 Reply

  • When I get the glazed over look, I just say I’m a part-time rodeo clown/psychologist. I’m in marketing, so I’m not actually lyin’…

    cbright2:21 PM on December 29, 2008 Reply

  • I often try to make a joke first, it takes the weird edge off for some reason.

    Them: So what do you do?
    Me: I don’t know…
    Them: What?
    Me: I don’t know. I get up in the morning, and there’s a laptop there, and I sit at it and type things… [drift off]
    Them: Um…
    Me: I’m just kidding. I’m a consultant who does online strategy and builds websites. It’s a weird job and it’s a blast.

    Deanna Zandt2:22 PM on December 29, 2008 Reply

  • My least favorite goes like this:

    Them: What do you do?
    Me: I am a web designer.
    Them: Oh! My dentist also does web design. He/She is really good with Frontpage and stuff. He/She even has their own website. It has something to do with geocities…
    Me: Yeah. I do dental work on the side, too. I even have my own drill and chair.
    Them: Huh?

    Travis Chillemi — 3:24 PM on December 29, 2008 Reply

  • Knowing that the conversation is probably doomed for awkwardness from the jump, I just tell people I’m in the adult film business or a drug dealer. At least you can control (or attempt) to control the awkwardness.

    Taylor Brooks3:29 PM on December 29, 2008 Reply

  • It depends on if I want to actually have the conversation. If I do, I can say something like, “I help people and businesses find ways to earn more while working less,” If I don’t, I can say, “Management consulting”. That makes their eyes glaze over and they start scrambling about for a new topic.

    If they actually know something about technology, I can say, “I’m in infosec,” and then see where the conversation goes.

    Irene Schwarting — 4:24 PM on December 29, 2008 Reply

  • “Me too” on the anecdotes from the Web devs in the comments.

    “So what do you do?”
    [flatly or diffidently] “(Web|Internet) stuff.”
    [blank stare] “Like what?”
    “I would say more, but it usually bores people to tears. I can go on, if you really want me to.”
    “No, that’s okay.”
    “What do you do?”

    Brutal honesty FTW.

    More irritating are the ones I run into on airplanes. They all know somebody who does what I do… and then it turns out that half of them are schlepping for Quixtar, and nine-tenths of the others would be lost without the most recent version of Dreamweaver.

    …But it’s still better than seven or eight years ago, when the truth got you hairy eyeballs for apparently being one of those out-droppin’, in-Aeron-sittin’, worthless-options-havin’, fusball-playin’, blueshirt-wearin’ upstarts who stood by while your bosses took the markets to hell in a handbasket. Which I definitely was NOT.

    ben5:30 PM on December 29, 2008 Reply

  • My favorite is the infamous:

    Them: So you make websites?

    Me: Yes, I do web design and hand code websites

    Them: Oh cool! Do you use Dreamweaver? I’ve used dreamweaver in High School.

    Me: *pause* um…. yes but I do the coding myself – no templates here..

    Them: I love Dreamweaver & Photoshop…. blah blah blah.

    Me: sigh….

    Brandon6:49 PM on December 29, 2008 Reply

  • I also love this one:

    Them: You make websites! That’s cool!

    Me: Yeah it is fun, challenging, and allows me to be very creative

    Them: (excitedly) WIll you make me a website?!

    Me: Well I charge for it… but I could cut you a discount since you are in my family.

    Them: Oh… how much will that cost do you think?

    Me: Sigh…. (thinking in my head: They don’t want to pay for a website) oh about $1000 to $2000.

    Them: oooooh……..?

    Brandon6:56 PM on December 29, 2008 Reply

  • I do web development and sometimes i dabble with web design…

    Them: In your line of job it’s easy to demonstrate your skills… They ask you to do this and you do it there on the spot and presto… While in Human Resources i cannot do such a thing.

    Me: Sigh

    They truly believe that it’s as easy as sewing and singing…

    whiskey9:29 PM on December 29, 2008 Reply

  • Oh how familiar this all sounds. I’m really tired of well-meaning people trying to hook me up with a real job. It’s actually kind of insulting after having been self-employed for 4 years. Don’t they think if I wanted a real job I’d have been able to find one by now?

    My latest answer to The Question is “I’m currently running my own business developing subscription-based web applications.” Those that care will ask for clarification, those that don’t will just nod and smile.

    Jillian — 9:58 PM on December 29, 2008 Reply

  • I just tell people that I make the internets. But I love Deanna’s: “I don’t know. I get up in the morning, and there’s a laptop there, and I sit at it and type things…”

    I’ve got to use that one…

    Jason Glaspey12:38 AM on December 30, 2008 Reply

  • I do the internets voodoo!

    john — 4:44 AM on December 30, 2008 Reply

  • For me, it’s more like:

    Them: So what do you do?
    Me: I’m a Programmer/Analyst for a company that writes banking software.
    Them: Sigh…

    I guess my job sounds too boring, but it’s really a lot of fun and challenging!

    CJ Millisock7:55 AM on December 30, 2008 Reply

  • Haha, great post. I get:

    Them: So what do you do?
    Me: I work for a webhosting company.
    Them: Derr…
    Me: You know websites? Well, our company provides hosting space on our servers so you can create a site with tools we provide, the ability to buy a domain name (you know, something.com) and email addresses at your domain.
    Them: Oh, sorry; were you still talking?

    Katie9:09 AM on December 30, 2008 Reply

  • Jason, I’m totally using “I make the internets” in my spiel from now on. :-)

    Deanna Zandt10:26 AM on December 30, 2008 Reply

  • Thanks so much for writing this! I feel similarly, except my entire family asks me to teach them search engine optimization. I want to wear a T-shirt that says “No, I will not optimize your website!”.

    Amber Case10:30 PM on December 30, 2008 Reply

  • Hmm… What about trying to slowly change the nature of the question?

    Them: What do you do?
    You: What don’t I do?
    Them: Oh… (either becomes intrigued or runs away)

    Bram Pitoyo2:14 AM on December 31, 2008 Reply

  • After many awkward moments and several canned speeches, I finally have narrowed it down to “web developer”.

    But, that always leads into a conversation about websites, the cousin who uses frontpage, etc. as noted by a lot of the earlier comments.

    So, I am thinking of using “internet programmer”, or simply “I write software for the internet”. That covers websites, web-apps, server admin and a host of other hats that I wear.

    I will DEFINITELY be using “I try to call in sick but always get a busy signal”. :^)

    admash — 7:48 AM on December 31, 2008 Reply

  • Try this one:
    “I’m a college professor.”
    “What do you teach?”
    “Video game design. I also do game research, specializing in online games.”

    Responses vary from:
    -If over 40:
    –glazed look
    –”Don’t video game make kids violent?”
    –”But aren’t those games addictive?”
    –enthusiastic: “Oh! You have to meet my 14-year old son.”

    -If between 40 and 18:
    –Mostly curious, and seem to realize that it’s a good career track.

    -If under 18:
    –”Cool!”
    –”Wow! You can do that for a living?”
    –”Do you play [Guild Wars/World of Warcraft/etc.]?”

    gamegrrrl11:43 AM on December 31, 2008 Reply

  • Never be ashed of what you do. Look people in the eye and tell them you are a freelancer.

    workflow software1:49 PM on December 31, 2008 Reply

  • Hi,
    I ran across this as I was posting in Facebook…too cute. Very good article and I know just what you mean. I use all this social media stuff to promote my books and speaking career and my husband comes home and says, “What did you do today?” I say,
    “chatted and promoted.” and you can just guess the rest of the conversation.
    PS I used to be a vegan, but not anymore. I do, however, still eat 85-90% raw, organic…not this week tho!

    Take care,
    TD

    Tamara10:39 AM on January 1, 2009 Reply

  • Funny, I no longer work in tech, but I have the same issues. I’ve always been told to break out of of the “label” and move into the actual doing. Hence, I coach people and speak motivationally.

    gwalter11:49 AM on January 2, 2009 Reply

  • “I work with computers” is no good because then they just want you to fix their computer or figure out how they can use their neighbor’s secured WiFi.

    “Front-end developer” gets too many smirks and suggestive questions about back-end developers.

    So I usually settle with “I make web sites.” Half the people who hear that claim they need a web site but I don’t think I’ve ever actually gotten any business that way.

    NatalieMac12:08 PM on January 4, 2009 Reply

  • I usually just say “I’m a computer programmer.” It usually scares them off of any other questions. If I get too deep, their eyes glaze over.

    Desirea9:06 AM on January 5, 2009 Reply

  • For me, the worst was when I was working a regular office job at Hewlett Packard.

    I was a Business Intelligence Manager in the outsourcing division but all I got from most people was:
    “Can you fix my printer?”

    *sigh*

    Mike McClure12:55 PM on July 4, 2009 Reply

  • i don’t answer similar what is your job?

    Ashley7:10 AM on September 27, 2009 Reply

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