3 Top Open Source CRM Solutions
August 28th, 2008 (4:00pm) Samuel Dean 12 Comments
If you and web workers you collaborate with have been considering using customer relationship management (CRM) software, it makes sense to look not just at proprietary solutionis such as Salesforce.com, but at open source solutions. Open source CRM solutions are now very competitive with proprietary alternatives. Over on the OStatic blog, we just rounded up some good tools to consider.
If you’re unfamiliar with SugarCRM, it’s considered by many people to be the best open source CRM product. In fact, it was recently named best open source CRM technology by CRM Magazine.
SugarCRM supports sales force automation, marketing campaigns, support cases, project management, calendaring and more. It also works with both MySQL and SQLServer.
Concursive’s ConcourseSuite 5.0 is offering free CRM for up to 100 users as a promotion at the moment. You can find a case study on the suite’s capabilities midway down the page here.
Finally, I’ve written about SplendidCRM before. It’s hosted on the web and based on both SugarCRM and Microsoft’s .Net framework. I particularly like its charting features, which you can annotate in many ways.
For more on these CRM solutions, check the OStatic story. If you’re leaning toward trying SugarCRM, this TWiT podcast also has some good input on it, and the online demos are worth watching.
12 Comments Post your own comment
Ramesh @ The Geek Stuff says: August 28th, 2008 10:12pm
SugarCRM is functionally very rich and easy to implement. If your IT team is savvy in managing a LAMP stack, SugarCRM is the best choice.
martini280 says: August 29th, 2008 10:26am
Never Heard of SugarCRM. I think everyone should take time to look at all the CRM options available. Performance is key and speed on the system is very important. Also you want ease on running the system. Kaleidico far exceeds the expectations of the list of these CRMS and should be looked at. Take a look for yourself.
http://kaleidico.com
Recap: 7 Stories I missed this week | The Proliferation of Linux says: August 29th, 2008 1:14pm
[...] 3 Top Open Source CRM Solutions [...]
jshultz says: August 30th, 2008 7:38am
The one gripe I have about SugarCRM is that it can some serious overkill depending on what you need. Yes, it’s good, it’s really good, in fact. But, if your a one man shop or a small team of two or three, then it’s most likely going to be overkill for what your looking for.
JV says: August 30th, 2008 6:57pm
Before investing in a CRM package, open source or commercial, I recommend this Forrester white paper which discusses the importance of setting clear CRM objectives and establishing the right metrics.
links for 2008-08-31 « Paolo Gabrielli’s Blog says: August 31st, 2008 9:40am
[...] WebWorkerDaily » Archive 3 Top Open Source CRM Solutions « (tags: opensource crm) [...]
links for 2008-08-31 « marka buku says: August 31st, 2008 9:44pm
[...] WebWorkerDaily » Archive 3 Top Open Source CRM Solutions « SugarCRM, ConcourseSuite, SplendidCRM (tags: crm sumber-terbuka) [...]
Nick says: August 31st, 2008 11:57pm
SugarCRM 5.1 has just been released. This adds even more functionality to the product.
For a full featured demo of the system, check out: http://www.thesugarrefinery.com/sugarcrm-demo.html
And for an overview of key CRM concepts:
http://www.thesugarrefinery.com/what-is-crm.html
Cheryl Curtis says: October 24th, 2008 4:10pm
I recommend reading this article to find out what questions you should be asking your CRM vendor.
http://www.salesnexus.com/hidden_cost_of_crm.php?ref=lp-hidden_costs
WebWorkerDaily » Archive Web Work 101: 10 Apps You Can’t Do Without « says: March 1st, 2009 9:01pm
[...] SugarCRM, ConcourseSuite 5.0, SplendidCRM (roundup, open source) [...]
Web Work 101: 10 Apps You Can’t Do Without « mensonblog says: March 2nd, 2009 7:14am
[...] SugarCRM, ConcourseSuite 5.0, SplendidCRM (roundup, open source) [...]
Totto says: May 30th, 2009 2:55am
We prefer SugarCRM this company can help to customize SugarCRM