Comments on: Making VoIP Work For You http://webworkerdaily.com/2008/05/13/making-voip-work-for-you/ Rebooting the workforce Wed, 25 Nov 2009 22:02:02 +0000 http://wordpress.com/ hourly 1 By: Justin http://webworkerdaily.com/2008/05/13/making-voip-work-for-you/#comment-295035 Justin Fri, 16 May 2008 05:46:49 +0000 http://webworkerdaily.com/?p=2320#comment-295035 Hi, i agree voip is frustrating sometimes. I suggest you try vephone. its similar to skyoe. Gives a local uk no. so good for uk residents. Also, a good option is to use voip phones. Check out http://www.panateldirect.com Hi,
i agree voip is frustrating sometimes.
I suggest you try vephone. its similar to skyoe.
Gives a local uk no.
so good for uk residents. Also, a good option is to use voip phones. Check out http://www.panateldirect.com

]]> By: anonymous http://webworkerdaily.com/2008/05/13/making-voip-work-for-you/#comment-295013 anonymous Thu, 15 May 2008 19:40:27 +0000 http://webworkerdaily.com/?p=2320#comment-295013 After a year of frustrating VoIP service (due mainly to Comast's horrible internet service), I've given up and spent $20 a month for a local landline. It's sure nice to be able to talk to clients without choppy words and dropped calls. $20 is a small price to pay for voice that actually works. I am, however, using onsip.com to route my 800 and other extensions to my landline. After a year of frustrating VoIP service (due mainly to Comast’s horrible internet service), I’ve given up and spent $20 a month for a local landline. It’s sure nice to be able to talk to clients without choppy words and dropped calls. $20 is a small price to pay for voice that actually works.

I am, however, using onsip.com to route my 800 and other extensions to my landline.

]]> By: Joe Werzinske http://webworkerdaily.com/2008/05/13/making-voip-work-for-you/#comment-294956 Joe Werzinske Wed, 14 May 2008 18:43:41 +0000 http://webworkerdaily.com/?p=2320#comment-294956 I'd also like to add VoIP Your Life to the list. I have been a customer of theirs for almost 2 years now. I have only had to contact customer support twice, both by email. I received a quick response and my issue was resolved ASAP. They offer a lot of featured for $23.97/month. Features include everything from e911 to music on hold. They also have the ability to take and make calls off your computer, no additional charge. I have this set up to pop up the caller ID of the person calling. they are at http://voipyourlife.com/ I’d also like to add VoIP Your Life to the list. I have been a customer of theirs for almost 2 years now. I have only had to contact customer support twice, both by email. I received a quick response and my issue was resolved ASAP.

They offer a lot of featured for $23.97/month. Features include everything from e911 to music on hold. They also have the ability to take and make calls off your computer, no additional charge. I have this set up to pop up the caller ID of the person calling.

they are at http://voipyourlife.com/

]]> By: randulo http://webworkerdaily.com/2008/05/13/making-voip-work-for-you/#comment-294929 randulo Wed, 14 May 2008 14:16:10 +0000 http://webworkerdaily.com/?p=2320#comment-294929 @Larry Keyes, yes, I've been with VoicePulse for a few years and ironically, I had a small problem with my <a href="http://hubpages.com/_randulo/hub/Siemens-new-DECTVoIP-Phone-Rocks" rel="nofollow">Siemens phone</a> mentioned above. I phoned them and got it solved, at my own tech level (not dumbed down to "reboot Windows") within minutes. VoicePulse is a great choice. @Larry Keyes, yes, I’ve been with VoicePulse for a few years and ironically, I had a small problem with my Siemens phone mentioned above. I phoned them and got it solved, at my own tech level (not dumbed down to “reboot Windows”) within minutes. VoicePulse is a great choice.

]]> By: Larry Keyes http://webworkerdaily.com/2008/05/13/making-voip-work-for-you/#comment-294928 Larry Keyes Wed, 14 May 2008 13:46:45 +0000 http://webworkerdaily.com/?p=2320#comment-294928 I'd add VoicePulse to the list of providers. We have used their Asterisk service. Their tech support is great, and generally it seems to work quite well. However, I would caution people about using the VoIP providers above for inbound and outbound business calls. The quality can be quite poor; much worse than a cell phone, and it projects a terrible image to your customers and clients if they are struggling to talk to you over the phone. Better to maintain a minimum of one "real" landline for business calls and supplement it with something like Voicepulse or Skype for overseas long-distance calls, and casual calls with friends. Videoconferencing: Add me as a fan of SightSpeed. It is outstanding for videoconferencing, and allows three or four connections for multi-point. For point to point video calls on the Mac, iChat is great. Finally we've had excellent results with the Polycom PVX software for connections to conventional multi-point business videoconferencing units using either H.323 or SIP connections. This is a very mature application which has outstanding results. and terrific audio. We're using it with multi-point connections with 12 external sites on a regular basis. Costs $120.00 per seat. Windows only. (boo hoo). Works very well with "home" DSL and cable broadband. I’d add VoicePulse to the list of providers. We have used their Asterisk service. Their tech support is great, and generally it seems to work quite well.

However, I would caution people about using the VoIP providers above for inbound and outbound business calls. The quality can be quite poor; much worse than a cell phone, and it projects a terrible image to your customers and clients if they are struggling to talk to you over the phone.

Better to maintain a minimum of one “real” landline for business calls and supplement it with something like Voicepulse or Skype for overseas long-distance calls, and casual calls with friends.

Videoconferencing:
Add me as a fan of SightSpeed. It is outstanding for videoconferencing, and allows three or four connections for multi-point. For point to point video calls on the Mac, iChat is great.

Finally we’ve had excellent results with the Polycom PVX software for connections to conventional multi-point business videoconferencing units using either H.323 or SIP connections. This is a very mature application which has outstanding results. and terrific audio. We’re using it with multi-point connections with 12 external sites on a regular basis. Costs $120.00 per seat. Windows only. (boo hoo). Works very well with “home” DSL and cable broadband.

]]> By: Dan Reese http://webworkerdaily.com/2008/05/13/making-voip-work-for-you/#comment-294922 Dan Reese Wed, 14 May 2008 10:04:20 +0000 http://webworkerdaily.com/?p=2320#comment-294922 ViaTalk was an absolute nightmare for me, and I'm not exaggerating. Horrible service, inept and rude tech support that I waited literally hours for, and a draconian refund policy. I had to get the NY department of consumer affairs involved to get a refund. BBB delisted ViaTalk over all the complaints. STAY AWAY FROM VIATALK! --Dan ViaTalk was an absolute nightmare for me, and I’m not exaggerating. Horrible service, inept and rude tech support that I waited literally hours for, and a draconian refund policy. I had to get the NY department of consumer affairs involved to get a refund. BBB delisted ViaTalk over all the complaints.

STAY AWAY FROM VIATALK!

–Dan

]]> By: J.A. Watson http://webworkerdaily.com/2008/05/13/making-voip-work-for-you/#comment-294918 J.A. Watson Wed, 14 May 2008 06:57:30 +0000 http://webworkerdaily.com/?p=2320#comment-294918 There are several excellent alternatives to Skype: ooVoo (www.oovoo.com) - excellent multi-party video/audio/phone chats, outgoing calls to all U.S. and Canada numbers are free until mid-June. SightSpeed (www.sightspeed.com) - very good business features, multi-party video chat in subscription version. Gizmo5 (www.gizmo5.com) - Excellent phone in/out service, unsurpassed IM text chat, can include MSN, Yahoo and others. All three of these offer one significant thing that is missing in Skype - customer support. Just try contacting Skype support with even the most trivial of questions, and see what kind of response you get (if any). There are several excellent alternatives to Skype:

ooVoo (www.oovoo.com) – excellent multi-party video/audio/phone chats, outgoing calls to all U.S. and Canada numbers are free until mid-June.

SightSpeed (www.sightspeed.com) – very good business features, multi-party video chat in subscription version.

Gizmo5 (www.gizmo5.com) – Excellent phone in/out service, unsurpassed IM text chat, can include MSN, Yahoo and others.

All three of these offer one significant thing that is missing in Skype – customer support. Just try contacting Skype support with even the most trivial of questions, and see what kind of response you get (if any).

]]> By: J Lane http://webworkerdaily.com/2008/05/13/making-voip-work-for-you/#comment-294898 J Lane Tue, 13 May 2008 21:54:59 +0000 http://webworkerdaily.com/?p=2320#comment-294898 Vonage is also available in Canada (FYI) http://www.vonage.ca/ I've been a customer for at least a couple of years now. It's not bad, the quality suffers sometimes (but that's mostly the fault of my ISP). I've got local numbers in two different cities, so my favorite part is getting phone calls trying to sell me local services (I'm not local to either city). It's always a blast asking the telemarketer if they'll deliver.... Vonage is also available in Canada (FYI)

http://www.vonage.ca/

I’ve been a customer for at least a couple of years now. It’s not bad, the quality suffers sometimes (but that’s mostly the fault of my ISP). I’ve got local numbers in two different cities, so my favorite part is getting phone calls trying to sell me local services (I’m not local to either city). It’s always a blast asking the telemarketer if they’ll deliver….

]]> By: jopincar http://webworkerdaily.com/2008/05/13/making-voip-work-for-you/#comment-294879 jopincar Tue, 13 May 2008 16:39:24 +0000 http://webworkerdaily.com/?p=2320#comment-294879 I forgot to mention that going with a wireless phone set makes the transition to VOIP a snap. One thing I'd like to see is the ability to place and answer calls using my vonage numbers directly from my computer. I forgot to mention that going with a wireless phone set makes the transition to VOIP a snap.

One thing I’d like to see is the ability to place and answer calls using my vonage numbers directly from my computer.

]]> By: jopincar http://webworkerdaily.com/2008/05/13/making-voip-work-for-you/#comment-294877 jopincar Tue, 13 May 2008 16:36:45 +0000 http://webworkerdaily.com/?p=2320#comment-294877 I've been with Vonage for many years now and have been completely satisified with their service. I checked into VOIP much earlier than most people thanks to the motivation provided by the monopolistic local phone provider's horrible service and high price. Somehow, unlike all the rest of suburban Houston, they were the only choice I had for local service and I could tell by how they treated me. Vonage is just flat out a better service (VOIP or not) for much less cost. I’ve been with Vonage for many years now and have been completely satisified with their service. I checked into VOIP much earlier than most people thanks to the motivation provided by the monopolistic local phone provider’s horrible service and high price. Somehow, unlike all the rest of suburban Houston, they were the only choice I had for local service and I could tell by how they treated me. Vonage is just flat out a better service (VOIP or not) for much less cost.

]]> By: Slavko http://webworkerdaily.com/2008/05/13/making-voip-work-for-you/#comment-294870 Slavko Tue, 13 May 2008 14:31:55 +0000 http://webworkerdaily.com/?p=2320#comment-294870 Viatalk != Good customer service. I have used them since SunRocket went under and would say that the customer service is worse than your average telcom. In fact, I would say they are somewhat shady. They have recently ( the last 6-9 months) removed a link they had to a forum for all users to help each other out with tech problems...i guess due to the amount of negative posts about the company. That said, their service seems ok, SunRocket was much better though. Viatalk != Good customer service. I have used them since SunRocket went under and would say that the customer service is worse than your average telcom. In fact, I would say they are somewhat shady. They have recently ( the last 6-9 months) removed a link they had to a forum for all users to help each other out with tech problems…i guess due to the amount of negative posts about the company. That said, their service seems ok, SunRocket was much better though.

]]> By: Fernando http://webworkerdaily.com/2008/05/13/making-voip-work-for-you/#comment-294868 Fernando Tue, 13 May 2008 14:25:13 +0000 http://webworkerdaily.com/?p=2320#comment-294868 You should check www.jajah.com. Their not VoIP exactly, but you can use them for some of the things you mention as VoIP benefits. It calls you (to any number you provide) and then places a second call to the number you want to call to. VoIP is in the middle and you have standard phones in both ends. You can do long distance and international calls quite cheaply (similar to skype). You should check http://www.jajah.com. Their not VoIP exactly, but you can use them for some of the things you mention as VoIP benefits. It calls you (to any number you provide) and then places a second call to the number you want to call to. VoIP is in the middle and you have standard phones in both ends. You can do long distance and international calls quite cheaply (similar to skype).

]]> By: randulo http://webworkerdaily.com/2008/05/13/making-voip-work-for-you/#comment-294865 randulo Tue, 13 May 2008 14:09:41 +0000 http://webworkerdaily.com/?p=2320#comment-294865 Great article, because it seeks to correct the misunderstanding about VoIP. I just bought a cordless home phone that does the normal phone line and answering machine PLUS 6 VoIP accounts plus RSS and SMS! The phones can connect natively to each other free over the Internet through Siemens server in some countries. I wrote a non-technical review of the <a href="http://hubpages.com/_randulo/hub/Siemens-new-DECTVoIP-Phone-Rocks" rel="nofollow">Siemens S675IP here</a>. I seriously love this phone for my home and small business and highly recommend it. I would add one really good player, onSIP.com (I've tested their system and it works very well). I've been a customer of the parent company Junction Networks for several years. Needless to say, this was the first account I entered into the S675IP! /r Great article, because it seeks to correct the misunderstanding about VoIP. I just bought a cordless home phone that does the normal phone line and answering machine PLUS 6 VoIP accounts plus RSS and SMS! The phones can connect natively to each other free over the Internet through Siemens server in some countries.

I wrote a non-technical review of the Siemens S675IP here. I seriously love this phone for my home and small business and highly recommend it.

I would add one really good player, onSIP.com (I’ve tested their system and it works very well). I’ve been a customer of the parent company Junction Networks for several years. Needless to say, this was the first account I entered into the S675IP!

/r

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