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When Services Fail: Relying Upon Web Email Services for Your Work

February 27th, 2008 (9:00am) Jason Harris 7 Comments

Praying cloudsHow much do you rely upon services that are out of your control?  If you’re like most web workers it’s probably quite a bit.  We covered this topic in January, but the recent failures of Yahoo! Mail and Microsoft Live Hotmail have resurfaced the call to have backup solutions in place if your online email provider is unavailable for any reason.

For those of us who depend on web based mail such as Google Mail, Yahoo Mail, or Hotmail; a backup plan is necessary to keep your business running should these services go down.   Google makes this process very easy with it’s support of POP and IMAP.  If you use IMAP, you constantly have a a backup copy of your emails located on your local drive.  For those who are looking for a different solution, check out Lifehacker’s solution, or GmailSync from Nauman Leghari.

To backup your Hotmail email, the method for backing up involves using Outlook Express to get your message and then using Outlook Express to backup the messages for your archival purposesIf anyone has any other methods for backing up Hotmail, please leave a comment and I’ll update the post. 

For users of Yahoo Mail, it appears the only way to gain downloadable access to your emails is to pay $19.99 for access to Yahoo! Plus.  Yahoo Plus will allow you to forward your mail and give you access to your mail via POP, among other features.  Once you sign up for Mail Plus, simply use your mail client’s backup facility to create a backup copy of your emails.

It would be advisable to take these service downtimes as a call to look at your email system and see how you can create some redundancy in the event your service provider is unavailable.  Another upshot of creating backups is if you decide to move do a different mail provider, you will already have your ducks in a row to easily restore your mail to the new provider.

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j.do says: February 27th, 2008 9:43am

please note that Yahoo!Mail in many other countries — such as Australia (mail.yahoo.com.au) — offers POP/SMTP for FREE!

craiglp says: February 27th, 2008 9:51am

I have a basic Yahoo account and I am able to get my Yahoo mail on my Windows Mobile for Smartphone with IMAP. Free. I let Pocket Outlook add it automatically, and it just works.

Logical Extremes says: February 27th, 2008 10:11am

One nice feature of GMail is that SMTP mail sent from a desktop client will be accessible via the web client, unlike Yahoo. Other points of comparison between Google Mail and Yahoo (Plus) here: http://logicalextremes.blogspot.com/2007/03/gmail-vs-yahoo-mail.html

Ultimately I use both for a combination of benefits, but my desktop client is the master store.

Bob Walsh says: February 27th, 2008 6:15pm

good one Jason - And if you’re a blogger using Google Blogger, you are not a happy camper right now - it’s down (2/27, 6:15 pm PT).

Web services are great, right up to the minute they fail.

Web Worker Daily » Archive Mobile Apps Get a Shot In The Arm with Google Gears for Mobile « says: March 4th, 2008 9:00am

[...] (9:00am) Jason Harris No Comments Those of us who rely on hosted (the current buzz word is “in the cloud“) data and software solutions, connectivity is a must.  When we’re a way from a wi-fi [...]

LosAngeles says: May 19th, 2008 8:25pm

Assuming either the Left Wing or the Right Wing gained control of the country, it would probably fly around in circles.

Scott says: July 29th, 2008 6:17am

You can also pull down Yahoo! free mail using YPOPS! (http://ypopsemail.com/). I’ve been using it for a few years, now, and pull everything into Outlook.

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